Shipping policy

At Kavya Nail Store, we are committed to delivering your nail products safely and on time across India.

1. Shipping Coverage

We deliver nail polish, nail art products, gel products, tools, and accessories all over India.

2. Order Processing Time

  • Orders are processed within 1–2 working days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery time depends on your location:

  • Metro Cities: 3–5 working days

  • Other Locations: 5–8 working days

Delivery time may vary during festivals, heavy sale periods, weather issues, or courier delays.

4. Shipping Charges

  • Shipping charges are calculated automatically at checkout based on your location and order weight.

  • Free shipping available on orders above ₹[Amount] (You can change amount anytime).

5. Order Tracking

Once your order is shipped, tracking details will be sent via:

  • SMS

  • Email

You can track your order anytime using the tracking link.

6. Delayed or Lost Orders

If your order is delayed more than 10 working days, please contact us immediately:

📞 Phone: +918401384003
📧 Email: kavyanail25@gmail.com

We will contact the courier partner and resolve your issue quickly.

7. Incorrect Address

Please make sure your address and phone number are correct.
Kavya Nail Store is not responsible for delays due to wrong address details.

8. Damaged Package

If the package looks damaged at delivery:

  • Take unboxing video

  • Contact us within 24 hours

We will arrange replacement if approved.